Returns and Refunds Policy

We strive to provide the highest quality LED kits for your vehicles. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

  • Condition: The item must be unused, in the same condition that you received it, and in the original packaging.
  • Time Frame: Returns must be initiated within 30 days of the delivery date.
  • Proof of Purchase: A receipt or proof of purchase is required.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Custom or personalized items
  • Items marked as final sale
  • Items that have been installed or show signs of use
  • Free gifts or promotional items

Return Process

  1. Initiate a Return: Contact our customer service team at [customer service email] to initiate a return. Please provide your order number and reason for the return.
  2. Receive a Return Label: We will provide you with a prepaid return shipping label.
  3. Package the Item: Securely package the item in its original packaging, including all accessories and manuals.
  4. Ship the Item: Attach the return label to your package and drop it off at the nearest shipping facility.

Inspection and Approval

Once we receive your return, we will inspect it to ensure it meets our return criteria. If the return is approved, we will process your refund.

Refunds

  • Processing Time: Refunds will be processed within 7 business days after we receive and inspect your return.
  • Refund Method: Refunds will be issued to the original method of payment.
  • Shipping Costs: Original shipping costs are non-refundable. If the return is due to our error (e.g., you received a defective or incorrect item), we will cover the return shipping costs.

Exchanges

If you need to exchange an item for the same product, contact our customer service team to arrange the exchange. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions about our returns and refunds policy, please contact us at:

We value your business and appreciate your understanding and cooperation.